QEval UI User Manual

Table of Contents

• Introduction

Introduction

Training Management in QEval helps organizations plan, manage, and track training activities in one place. It allows users to create training programs, assign them to the appropriate users, monitor training progress, and review completion status.

This module includes:

• Training
• Manage Training
• View Training Access to Agent & Supervisor
• Agent – View/Complete Training
• Supervisor – View Training Status
• View Training Status by Supervisor