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On demand QEval® Webinar Series

Smarter CX, Smarter QA: QEval® Live Demo & 2025 Release

A live walkthrough of the QEval® platform and its 2025 release: automated scoring, compliance monitoring, and coaching, shown on real contact center data rather than slideware.

55 min On demand Nicole Kyle and Manu Dwievedi
N
Nicole Kyle
Speaker
M
Manu Dwievedi
VP, Product Strategy & Innovation
QEval Platform Live demo Compliance
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About this session

A live walkthrough of the QEval® platform and its 2025 release: automated scoring, compliance monitoring, and coaching, shown on real contact center data rather than slideware.

 

What you will learn

How QEval® scores 100% of conversations, not a sample

What the 2025 release adds for QA and compliance teams

How disclosure and compliance gates are monitored

How scoring feeds directly into coaching

Contractual commitments

Four numbers no peer publishes.

94%+
Accuracy SLA
Written into the master agreement
30 days
Deployment
Money-back guarantee
60 days
Exit clause
Cancel with notice, no penalty
120 days
ROI
Documented customer-average outcome
Score your own calls

Done watching? Bring a real transcript.

We will score a real call from your floor in the demo, show you what your current QA program missed, and send you the full report within 24 hours.

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function addRegisteredMarkToQEval(root = document.body, options = {}) { const { skipSelector = 'a, script, style, .no-qeval-mark' // don't touch text inside these } = options; const walker = document.createTreeWalker( root, NodeFilter.SHOW_TEXT, { acceptNode(node) { const parent = node.parentElement; if (!parent) return NodeFilter.FILTER_REJECT; // Skip if inside a link, script/style tag, or excluded class if (parent.closest(skipSelector)) { return NodeFilter.FILTER_REJECT; } // Only accept nodes containing "QEval" not already followed by ® if (!/QEval(?!®)/.test(node.textContent)) { return NodeFilter.FILTER_REJECT; } return NodeFilter.FILTER_ACCEPT; } } ); const textNodes = []; let node; while ((node = walker.nextNode())) { textNodes.push(node); } textNodes.forEach((textNode) => { // Replace "QEval" with "QEval®", but never double-mark existing "QEval®" textNode.textContent = textNode.textContent.replace(/QEval(?!®)/g, 'QEval®'); }); } // Usage: addRegisteredMarkToQEval();