Measure the maturity of your QA program.
A scenario-based assessment that places your quality program on the Six Layers of Intelligence and shows the gaps to close next. Your result shows on screen. No sign-in required.
Most quality programs stop at Layer 1.
Manual QA reviews a small sample and reports a score. That is the floor. The real question is how far past it your program operates, because most of the value sits above the floor.
The 1-2% sampling figure is a common industry baseline. Market context, not QEval® results.
Answer twenty-seven questions, watch your profile take shape.
One question at a time. The radar fills in across nine dimensions as you answer. Your result, the stage you are at and the gaps to close next, appears when you finish.
Where to focus next
We send a short PDF summary and do not share your address.
The nine dimensions behind the score.
Each axis on the radar is one dimension of a mature quality program. Here is what each one asks, and the layer of intelligence it maps to.
From sampling to operating on intelligence.
Every program sits somewhere on this path. Knowing where is the first step to moving up.
What a Stage 4 to 5 program has in common.
The most mature programs we see share a handful of traits. None are about working harder; they are about what the platform underneath can actually do.
One scorecard for human and AI agents
People and AI agents graded the same way, by the same team, even as agent vendors change. AI Agent QA
An accuracy number in the contract
Scoring calibrated to their own reviewers with a contractual accuracy commitment. Accuracy
Every conversation scored, every score pinned
Full coverage, each score tracing back to the exact moment that earned it. Auto QA
Help in the live call, not just after it
Guidance during the conversation and scoring after it, on one engine. Real-Time Agent Assist
A model they control
Conversations are redacted at ingest and never train an outside AI model. Security and data
Signal that reaches every team
Customer, revenue, and operational intelligence, not just a QA score in a report. The Six Layers
The assessment is built on the Six Layers.
Each question maps to a layer of intelligence QEval® reads from a conversation. The further up the layers your program operates, the more of the 82 percent of value beyond Layer 1 you are capturing.
About the assessment.
Do I have to enter my email to see my result?
No. Your stage, your per-dimension profile, and your gap list all show on screen as soon as you finish. The email field is only there if you want a copy to share with your team.
How is the stage calculated?
Twenty-seven questions cover nine dimensions: coverage, evidence, accuracy and calibration, human and AI parity, compliance, data sovereignty, real-time guidance, coaching to outcome, and intelligence beyond QA. Your answers add up to a score out of 54 that places you on one of five stages, with a per-dimension breakdown.
Is this a sales quiz?
No. It is a self-assessment built on the Six Layers of Intelligence. The result is an honest read of where your program is and what to fix next, whether or not QEval® is the tool you use to get there.
What if we score low?
Most programs start at Stage 1 or 2, because manual sampling is still the norm. The point is to see the gap and the path up, not to grade you. The gap list links to how each dimension is closed.
See your real maturity, on your real calls.
Start a pilot and we will score a sample of your conversations, then show you with evidence which stage you are actually at and what moving up looks like.