{"version":"1.0","provider_name":"QEval","provider_url":"https:\/\/qeval.ai\/help","author_name":"prashant","author_url":"https:\/\/qeval.ai\/help\/author\/prashant\/","title":"8.1 Coaching Program - QEval","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"WWaPnBLE4K\"><a href=\"https:\/\/qeval.ai\/help\/documentation\/10-coaching-development\/coaching-2\/\">8.1 Coaching Program<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/qeval.ai\/help\/documentation\/10-coaching-development\/coaching-2\/embed\/#?secret=WWaPnBLE4K\" width=\"600\" height=\"338\" title=\"&#8220;8.1 Coaching Program&#8221; &#8212; QEval\" data-secret=\"WWaPnBLE4K\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/qeval.ai\/help\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"Table of Contents Coaching Overview Coaching Functionalities Development Module Coachee Tactical Warehouse Module Coaching Overview Coaching is designed to help supervisors support agent development and improve performance. It enables supervisors to identify agent strengths and areas for improvement, set performance-focused goals, and track progress toward improved KPIs. Supervisors can use SMART Goals\u2014Specific, Measurable, Achievable, Relevant, [&hellip;]","thumbnail_url":"https:\/\/qeval.ai\/help\/wp-content\/uploads\/2022\/08\/Coaching-6.png","thumbnail_width":1258,"thumbnail_height":548}